Support — Lopora: Faturas Automáticas

We answer in Portuguese or English, usually within 2 business days.

Before writing

Check the Help page inside the app (Shopify admin → Apps → Lopora: Faturas Automáticas).
If an order was not invoiced, open Needs attention: it shows the reason and a Retry button.
Check in Settings → Test connection that your Vendus API key is correct.

What to include

Your store domain, the order number and what you expected, and the error shown in "Needs attention", if any. Do not send your Vendus API key or customer data by email.

Data protection

See the Privacy Policy and the Terms of Service.